West Wave centre updates

UPDATE: Thursday 24 February

Services open

- Pools: Main pool, leisure pool* and hydrotherapy pool. 
- Fitness: Upper Fitness and Lower Fitness, Group fitness classes (including Aqua, Land based and Hydrotherapy classes*), Gen 612 box (classes) 
- Recreation Centre: OSCAR only open 

Services currently closed and upcoming closures

- Steam Room closed for a maintenance issue
- No waves will be running in the leisure pool due to staffing 
- Toddlers pool & Family spa closed due to staffing 
- Hydro class cancelled on 9 March at 6pm due to instructor availability 
- Male and Female Members changing rooms closed - Due to exciting renovations and will reopen in March
- Overflow Changing rooms closed from 9.45am-2.45pm weekdays due to a booking from Mon 21 Feb-Mon 4 April. Please use the main changing rooms at this time. 

For the latest updates please keep an eye on our Facebook page, and website for any updates.

UPDATE: 23 January 2022

Auckland: Will move to RED in the COVID-19 Protection Framework from 11:59pm Sunday 23 January 2022

Vaccination Requirement: During RED and ORANGE, all customers aged 12 and over will be required to show their vaccine pass to staff upon entry. 

All pools and leisure centres will remain open during the RED setting of the Covid-19 protection framework.

• Memberships and passes will remain active. If you wish to suspend your membership please create a myLEISURE account.

• Please see how our centres are operating in RED.

All members, pass-holders, and swim school students should have received an email from us about our vaccination approach. It's important you read this and make sure you understand what our approach is. If you did not receive an email, please contact your local pool and leisure centre.

For more details about our interim vaccination approach, visit Our Auckland.

For up-to-date information on council services, visit aucklandcouncil.govt.nz.

For all COVID-19 information, visit the Unite against COVID-19 website

UPDATE: Wednesday 1 December 2021

Opening Hours: may differ each week due to staffing availability, please check back for the most up-to-date opening hours.

» Important Dates

3 December – 12 December: Gym and group fitness open as normal
6 December – 12 December: Aquatics and Aqua classes open as normal
13 December: Holiday Programme begins.
13 December – 17 December:

• All pools closed, including spa, sauna, and steam room

• Upper fitness level closed and moved to Gen 612 and Muriwai Room

• No Aqua classes.

• Mezzanine floor closed. All land-based classes will move to Recreation area and outdoors.

• Spin will continue as normal.

18 December: all services return to normal except for Learn to Swim and OSCAR.

Find our RED group fitness timetable here.

Learn to Swim and OSCAR will not be running this term.

Limited Capacity: some smaller spaces will have a limited capacity. Where there is no capacity limit, we ask that all customers maintain 1m physical distancing from others, this includes lane space.

• Studio 1 - 26 people max

• Studio 2 - 12 people max

• RPM Studio - 26 people max

• Aqua class - 40 people max

• Upper gym floor - 50 people max

• Lower gym floor - 40 people max

• Sauna - 5 people max

• Steam Room - 4 people max

• Spa - 8 people max

• Family Spa - 6 people max

Any questions, please contact us at westwave@aucklandcouncil.govt.nz

UPDATE: Thursday 25 November 2021

Auckland: Will move to RED in the COVID-19 Protection Framework from 11:59pm Thursday 2 December 2021

Vaccination Requirement: During RED and ORANGE, all customers aged 12 and over will be required to show their vaccine pass to staff upon entry. 

All pools and leisure centres will open on Friday 3 December in a staggered approach with gyms and group fitness opening first.

West Wave will have partial closures to some areas during December. More details on this will be announced next week.

• Memberships and passes will remain on hold until Sunday 5 December. Details on our re-opening will be announced next week.

• Swimming lessons will resume on 1 February 2022 for Term 1 2022.

All members, passholders, and swim school students should have received an email from us about our vaccination approach and the above information. It's important you read this and make sure you understand what our approach is. If you did not receive an email, please contact us at westwave@aucklandcouncil.govt.nz

For more details about our interim vaccination approach, visit Our Auckland.

For up-to-date information on council services, visit aucklandcouncil.govt.nz.

For all COVID-19 information, visit the Unite against COVID-19 website

UPDATE effective from Monday 8 November 2021

Auckland: Moving to Alert Level 3 Step 2.

UPDATE effective from Monday 1 November 2021

Auckland: Remains in Alert Level 3 Step 1

For up-to-date information on council services, visit aucklandcouncil.govt.nz.

For all COVID-19 information, visit the Unite against COVID-19 website – https://covid19.govt.nz/

Keep an eye out on our Facebook page for daily workout inspirations that you can do safely from your bubble.

UPDATE effective from Monday 4 October 2021

Auckland: Will remain in ALERT LEVEL 3 - STEP 1

Auckland will remain in Alert Level 3 at 11:59pm on Tuesday 5 October into Step 1 of the new phased approach. With the Government review on Monday 11 October 2021. We will have further updates next week.

All pools and leisure centres remain closed under Alert Level 3. And memberships and passes will remain on hold.

For up-to-date information on council services, visit aucklandcouncil.govt.nz.

For all COVID-19 information, visit the Unite against COVID-19 website – https://covid19.govt.nz/

Keep an eye out on our Facebook page for daily workout inspirations that you can do safely from your bubble.

UPDATE effective from Monday 20 September 2021

Auckland: Will move to ALERT LEVEL 3
Rest of New Zealand: Remains in ALERT LEVEL 2

Auckland will move to Alert Level 3 at 11:59pm on Tuesday 21 September for 2 weeks. With the Government review on Monday 4 October 2021.

The rest of New Zealand will remain at Alert Level 2.

All pools and leisure centres remain closed under Alert Level 3.

For up-to-date information on council services, visit aucklandcouncil.govt.nz.

For all COVID-19 information, visit the Unite against COVID-19 website – https://covid19.govt.nz/

Keep an eye out on our Facebook page for daily workout inspirations that you can do safely from your bubble.

UPDATE effective from Monday 13 September 2021

Auckland: Remains in ALERT LEVEL 4 
Rest of New Zealand: Remains in ALERT LEVEL 2

Auckland will remain in Alert Level 4 until 11.59pm on Tuesday 21 September. With the Government review on Monday 20 September 2021.

The rest of New Zealand will remain at Alert Level 2 until 11.59pm on Tuesday 21 September.

All pools and leisure centres are closed under Alert Level 4. 

Please see the following article for details around Council services under Alert Level 4.

Click here

For all COVID-19 information, visit the Unite against COVID-19 website – https://covid19.govt.nz/

Keep an eye out on our Facebook page for daily workout inspirations that you can do safely from your bubble.

UPDATE effective from Monday 30 August 2021

Auckland: Remains in ALERT LEVEL 4 

Auckland will remain in Alert Level 4 for 2 more weeks. With the Government review on Monday 13 September 2021.

All pools and leisure centres are closed under Alert Level 4. 

Keep an eye out on our Facebook page for daily work out inspirations that you can do safely from your bubble.

Updated Monday 23 August 2021

Auckland: Remains at ALERT LEVEL 4 - review due on Monday 30 August
Rest of New Zealand: Remains at ALERT LEVEL 4 - review due on Thursday 26 August

Updated Friday 20 August 2021

Auckland: ALERT LEVEL 4 
Rest of New Zealand: ALERT LEVEL 4

Updated Tuesday 17 August 2021

Auckland: ALERT LEVEL 4 for next 7 days
Rest of New Zealand: ALERT LEVEL 4 for next 3 days

Updated Friday 13 August 2021

CONFIRMED CLOSURE DETAILS: See below

What: Full facility closure to replace the main switchboard to fix ongoing power supply issues

When: Wednesday 15th and Thursday 16th September 2021

What services will be affected?

Closed:

· ALL pools

· Upper fitness centre

· Group fit classes

· Learn to swim lessons

· Recreation programmes

Open: 

· Lower fitness from 5.30am – 9.30pm (Entry will be through our recreation centre double doors)

· After school care programme

· Recreation bookings

What will happen with my membership?

All memberships will be put on hold for these 2 days (15 and 16 September) so that you are not charged for them. You can use other centres if you wish and our lower fitness centre will be open for use, members are able to come down and use this space over these days despite memberships being on hold

What happens if my child has a swimming lesson on one of these days?

Lessons will be cancelled on these days, an email to affected families will be going out with with more information week commencing 16 August. If you don't receive this email please get in touch with our Swim School at westwave.swimschool@aucklandcouncil.govt.nz

If you have any further questions please don’t hesitate to contact us at westwave@aucklandcouncil.govt.nz.

Updated Thursday 22 July 2021

UPCOMING BUILDING DEVELOPMENTS: See dates below

Exciting building developments are coming for the remainder of 2021 that we want you to celebrate with us! Although not always noticeable we are working behind the scenes to ensure the best experience in our centre.   

Members and overflow changing rooms
Improvements: Fixing the piping network. You will have experienced these areas struggle with consistencies in water pressure and temperature. 
Closed: 26 July - 28 July 2021 
Alternative: Main changing rooms  

Hydro slide and staircase renewal
Improvements: Planned maintenance on the stairwell and repairs to the internal and external supports of the hydro slide.
Closed: 26 July – 30 September

Leisure Pool Hall Shut down
(Wave pool, Toddlers pool, Family, Adult Spa & Lazy River, Sauna and Steam Room)
Improvements: A bi-annual planned maintenance shutdown to refurbish all leisure pool pumps and filter services (better water quality!), deep cleaning of concourse areas, skylights, water feature repairs/cleaning, and much more
Closed: 6 September - 24 September 2021   


Main switchboard upgrade
Improvements: No more power failures! Power cuts will no longer be a concern after this significant upgrade. A temporary fix has given us a window to prepare for and we’re now ready for these developments.
Closed: WEST WAVE, within the week of 13 – 17 September. We anticipate a two-day closure. We thought it would be beneficial to perform these works while our Sauna & Steam renewal, Leisure Pool hall shutdown (aforementioned), and Hydroslide renewal were already happening.
Alternatives: Members have been notified of how this will affect their memberships. Please check your emails for more information.

Members changing room upgrade
Improvements: A complete refurbishment of the showers, vanities, paint, and more!
Closed: Expected to be for 2 months, and anticipating to be in Oct/Nov.
Alternatives: Main and Overflow changing rooms.  


We will continue to share updates throughout the year via our website, Facebook, and Instagram so follow us to stay updated

Any questions about the above feel free to email us at westwave@aucklandcouncil.govt.nz or come and talk to our friendly staff.

Updated Monday 14 June 2021

LOWER FITNESS AND RECREATION CENTRE PARTIAL CLOSURE: See dates below

These areas are getting re-painted and getting a nice fresh look! This means they will need to be closed for a period of time.

Lower Fitness Closed: 12pm Thursday 17 June - 12pm Saturday 26 June

Piha Room (Recreation Centre): Monday 14 June - Saturday 19 June

Muriwai Room (Recreation Centre): Monday 21 June - Saturday 26 June

If you need any exercise alternatives due to the closure, please feel free to speak to any of our friendly Fitness staff for some safe and optimal suggestions!

Updated Tuesday 1 June 2021

SAUNA AND STEAM ROOM UPGRADE UPDATE: Starts 18 June

Good news! Our Sauna and Steam room upgrade will commence from Friday 18 June for approximately 4 months.

Emails have been sent out to all our SILVER Get into it and Swim it members and relevant pass holders with more information about membership options. Please let us know if you have not received anything and we'll sort that out for you!

Below are some FAQ’s regarding the upcoming work:

Will the shower still be available?
Yes, the existing cold shower will still be available

Is the adult spa going to be closed as well?
No, this will still be open for operation.

Are the renovations going to cause a lot of noise while I’m trying to enjoy a peaceful spa?
Prolonged noisy works (e.g., demolition) will be done after hours but there may be some short-duration noise from time to time (e.g., cutting; drilling).

Will there be access to the adult spa from the main pool?
No, access to the adult spa from main pool will be through the leisure side corridor and past the Wave Pool

Will the drinking fountain by the sauna still be available?
No, unfortunately, the existing drinking fountain will be removed as part of the works, so patrons will need to fill bottles at one of the other fountains around the facility. A new fountain will be provided upon completion of the work.

Will I be able to see what’s going on behind the hoardings?
Regular progress update photos will be provided as the works progress.

We will keep you updated regularly via this page and our Facebook page. If you have any questions, feel free to flick us an email or visit us in the centre.

Updated Tuesday 18 May 2021

SAUNA AND STEAM ROOM UPGRADE UPDATE: We've listened!

Back in October 2019, we asked for our members' feedback on what they would like to see in our Sauna and Steam room area. We asked if they would prefer to have one large Sauna or keep the Steam room and Sauna side by side, and our members voted to keep both. Then in December 2020, we presented the concept design.  
  
We are pleased to announce that we are now in the final stages of awarding a construction contract and work is expected to commence in late May/early June. As soon as the contract is awarded, we will be in touch with the confirmed dates.  
  
The work is expected to take approximately 4 months. Members and pass holders have been notified via email with more updates coming soon.

Updated Friday 12 March 2021

Check out our COVID-19 customer information page FAQs.

Learn to swim members
- Please keep an eye out for an email update

Group Fitness members
- Take a look at the Alert Level 1 group fitness timetable here
- Please continue to book your space in advance
- To book a Hydrotherapy class, please use the sign in sheets

Just a few friendly reminders too...

- Please keep practicing good hygiene
- Bring a drink bottle and towel, always - No towel = No workout!
- Wipe equipment before and after use
- If you are sick, please stay home
- and remember...please sign in using the covid tracer app or sign in at reception

Updated Friday 5 March 2021

We did it! Welcome back to Alert level 2, Auckland!

Thank you for your commitment to preventing the spread of COVID-19 this last week – we are happy to be reopening our doors from Sunday 7 March 2021.

Our member and staff’s health and safety are our top priority at Alert Level 2, and things will look different and we do have restrictions in place. Please see the Covid-19 page for further details.

Services Opening are:

- Group Fitness 
- Gym 
- Main Pool*
- Wave Pool 
- Learn to Swim classes
- Spa 
- Out of school care
- Recreation programmes 
- Hydrotherapy pool open (MAX 10 people at one time)

Services remaining closed are:

- Sauna/Steam room

*Please note that there will be NO Lane swimming & Water walking for children under 17 years of age until Level 1 when social distancing restrictions are lifted.

Updated Saturday 27 February 2021

Auckland: ALERT LEVEL 3
Rest of New Zealand: ALERT LEVEL 2

The Government has announced that Auckland will move up to Alert Level 3 at 6am, Sunday 28 February for 7 days, therefore our centre will be closed.

This includes:

- Group fitness classes
- Gym
- Learn to Swim
- OSCAR programmes
- Pools (including spas, saunas and steam rooms)
- Recreation/Term programmes

If you have a membership with us, this will be automatically suspended until we can reopen again.

If you are enrolled in Learn to Swim we will be emailing families with additional information by midday Wednesday.

We will keep this page up-to-date with the latest information when we have it available, but for now please keep practicing good hygiene, social distancing, noting your whereabouts, wearing a mask, and getting tested if you have any symptoms. You can find the latest information on COVID-19 and the lockdown itself on the Ministry of Health's dedicated COVID-19 website.

Stay safe, Tāmaki Makaurau!

Updated Monday 22 February 2021

Welcome to Alert Level 1 Auckland!

We did it! As of Monday 22 February at 11.59pm Auckland will move to Alert level 1.

All services are back operating as of Tuesday 23 February.

Check out our COVID-19 customer information page FAQs.

Learn to swim members
- Please keep an eye out for an email update

Group Fitness members
- Take a look at the Alert Level 1 group fitness timetable here
- Please continue to book your space in advance
- To book a Hydrotherapy class, please use the sign in sheets

Just a few friendly reminders too...

- Please keep practicing good hygiene
- Bring a drink bottle and towel, always - No towel = No workout!
- Wipe equipment before and after use
- If you are sick, please stay home
- and remember...please sign in using the covid tracer app or sign in at reception

Wednesday 17 February 2021

Welcome to Alert level 2, Auckland!

Thank you for your commitment to preventing the spread of COVID-19 these last few days – we are happy to be reopening our doors from 18 February 2021.

Our member and staff’s health and safety are our top priority at Alert Level 2, and things will look different and we do have restrictions in place. Please see the Covid-19 page for further details.

Services Opening are:

- Group Fitness 
- Gym 
- Main Pool (lane swimming and water walking only for 17 years & over)
- Wave Pool - NO play swimming (lane swimming and water walking only for 17 years & over)
- Learn to Swim classes
- Spa 
- OSCAR 
- Recreation 
- Hydrotherapy pool open (MAX 10 people at one time)

Services remaining closed are:

- Sauna/Steam room
- Leisure swimming (NO play swimming) 

Please note that there will be NO Lane swimming & Water walking for children under 17 years of age until Level 1 when social distancing restrictions are lifted.